Welcome to Cindori Support

From 5 November 2026, Backdrop 2.10.2 and earlier can no longer download wallpapers. Wallpapers you already have keep working, and the update is free.

Learn how to control Backdrop playback using the player bar in the app or the convenient menu bar item.

Learn how to create your own custom animated wallpapers in Backdrop using the built-in editor.

Learn how to enable Lock Screen support in Backdrop to keep your wallpapers animated on the Lock Screen and as your screen saver.

A complete guide to getting started with Backdrop, from installation to setting up your first animated wallpaper.

Learn how to publish your custom wallpapers to the Backdrop community and understand the review process.

Cindori privacy policy outlining our commitment to protecting your personal data and privacy.

Need to retrieve your Cindori license keys, receipts, or manage your subscriptions? Learn how to use the new License Manager to view your order.

Need to change or cancel your subscription? Learn how to update your subscription using the License Manager.

Learn how to retrieve your lost license keys for Cindori apps using the License Manager.

Paddle is the merchant through which we sell our apps. They handle everything from payments to license key delivery and activation.

Refunds are available within 14 days of purchase before license activation.

Fix subscription license showing as expired in Sensei even after automatic renewal by deactivating and re-entering the license.

Using an older version of macOS? Try using these older versions of Sensei to maximise compatibility.

Login Items may sometimes disappear from Sensei after being disabled. Learn why that happens and how to re-enable them.

Enable Trim in Big Sur safely using Sensei.

Learn how to download and activate an older version of Trim Enabler.

Learn how to resolve this error when installing Trim Enabler 3 on an older version of macOS.

Find out which method is recommended for enabling Trim on your Mac.

Enable Trim in Big Sur safely using the latest version of Trim Enabler.

Learn how to install the Swift 5 runtime required to order to run Trim Enabler.

Learn how to install the Swift 5 runtime required to order to run Trim Enabler.