Retrieve your license keys

License keys are sent by email via Paddle shortly after a successful checkout & payment. Look for an email sent by help@paddle.com, and don't forget to check your spam folder.

If you have lost access to your license keys, here's how you can recover them.

Orders placed in 2016 or later

You can retrieve your license keys by looking up your orders via the License Manager.

Learn more about using the License Manager here: Look up your order.

Orders placed in 2015 or earlier

If you placed your order between 2014-2015, you can get help to recover your license by contacting Paddle directly: Contact Paddle.